Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing total customer satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of all our customers in addition to address them with forklifts that deliver the value, the performance and the reliability that they really require.
Hyster fully believes in starting with the client. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to virtual, physical and environmental tests, so as to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities such as quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold all employees responsible for constant quality, combined with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a wide variety of features. The corporation has remained fully devoted to its key focus on both quality and safety, on being innovative each time, and by providing several of the best material handling equipment on the market. These are just some of the reasons the company has become a leader in the business.